How It Works

Every item at Paw Personalized is made to order, so your piece is created just for you — with your pet's name, your child's role, or your family's own details built right in. Here's how it works.

1. Choose Your Product

Browse our collection and pick the piece you love — a tee, onesie, bib, blanket, hat, tote, or one of our print keepsakes like a teddy bear or night light.

2. Select Your Personalization Options

Most listings let you customize one or more of the following, depending on the product:

• Pet's name — for lines like "Big Sister to a Fur Baby," where we stitch in your pet's actual name
• Role or phrase variant — for example, choosing "Big Sister" vs. "Big Brother"
• Dates or milestones — for keepsake items like our dated ornaments (e.g., "Baby's First Christmas with [Pet Name]")

You'll see the exact personalization fields available on each product page — just fill them in before adding to cart.

3. Double-Check Your Spelling

Because every item is embroidered or printed specifically with the details you provide, please double-check names, dates, and spelling carefully before checkout. We reproduce exactly what's entered, so a typo at checkout means a typo on the finished product. Since these are custom items, we're not able to offer returns or exchanges for personalization errors submitted by the customer — so this step really matters!

4. We Make It Just for You

Once your order is placed, it goes into production with our print partners. Please allow 5–7 business days for your item to be made before it ships (see our Shipping Policy for full details).

5. It Arrives, Made for Your Family

Your finished piece arrives ready to wear, gift, or display — a one-of-a-kind item made for your specific pet, child, and family story.

A note on accuracy: because personalization is entered by you at checkout, we're not able to catch spelling errors on our end. If you notice a mistake right after ordering, reach out to us immediately — we'll do our best to fix it before production begins, though we can't guarantee a change once your order is in progress. See our Refund Policy for more on how we handle damaged or incorrect items.